Service bookings without the hold music.
Your service advisors should be with customers on the floor, not on the phone. Orra books services, arranges pick-up and drop, and answers "is my car ready?" from your job status.
No card, no contract. Your existing numbers stay yours.
What Orra handles for service centres and workshops.
Authorised service centres, multi-brand workshops, bike service and body shops.
Service booking
Books periodic services, repairs and inspections into your bay capacity.
Pick-up and drop
Collects address and timing and passes it to your drivers.
Job status
Tells customers where their vehicle is and when it will be ready.
Insurance claims
Takes claim details and keeps customers updated on survey and approval stages.
Nila, in Tamil.
Agents speak everyday, code-mixed language the way callers do, with English translation shown here.
Built for
Professional
One or two locations. Choose Business for dealer groups with several workshops.
Service centres and workshops, answered.
Can it read our job card status?
Orra can connect to your workshop software or a shared sheet. Until then, it takes the query and your advisor gets a WhatsApp alert to reply.
Can it call customers for service reminders?
Yes. Outbound reminder calls for due services are included on Business and Enterprise plans.
Does it work for two-wheelers?
Yes. Bike service centres use the same booking, pick-up and status flows.