Home collections booked while you sleep.
Most lab enquiries are the same five questions: price, fasting, timing, home collection and report status. Orra answers them all and fills tomorrow's collection routes before your phlebotomists start.
No card, no contract. Your existing numbers stay yours.
What Orra handles for diagnostic labs.
Pathology labs, imaging centres and home sample collection networks.
Home collection slots
Books technician visits by pin code and time window.
Preparation instructions
Explains fasting and preparation for each test from your own test list.
Report status
Tells patients when their report is ready and sends it on WhatsApp.
Package enquiries
Quotes your health check packages and corporate rates accurately.
Arjun, in Hindi.
Agents speak everyday, code-mixed language the way callers do, with English translation shown here.
Built for
Business
High call volumes from 6 am, Hindi and English with a regional language.
Diagnostic labs, answered.
Can it quote test prices?
Yes, from the test and package list you upload. Update the list and Orra uses the new prices immediately.
Can it assign technicians?
Orra books the slot and area; your existing system or coordinator assigns the technician, and Orra confirms back to the patient.
What about urgent results?
Critical-value callbacks stay with your team. Orra routes any such call to the duty person.