Fewer returns, more confirmed orders.
Unconfirmed cash-on-delivery orders turn into returns and wasted courier charges. Orra calls every COD buyer to confirm, answers "where is my order?" and handles return questions, in the buyer's language.
No card, no contract. Your existing numbers stay yours.
What Orra handles for shopify and d2c brands.
Shopify stores and D2C brands with order, COD and return calls.
COD confirmation calls
Calls each cash-on-delivery buyer to confirm the order and address before dispatch.
Order status
Answers where-is-my-order calls from your Shopify order data.
Returns and exchanges
Explains your policy and starts the return or exchange request.
Pre-sale questions
Answers size, material and delivery-time questions from your catalogue.
Arjun, in Hindi.
Agents speak everyday, code-mixed language the way callers do, with English translation shown here.
Built for
Business
Outbound COD confirmation calls plus inbound support.
Shopify and D2C brands, answered.
Does it connect to Shopify?
Yes. Orra reads order and tracking status from your store, so customers get real answers.
Why confirm COD orders by phone?
A quick confirmation call catches fake and mistaken orders before you pay for shipping and the return trip.
Can it handle WhatsApp too?
Yes. Order updates and tracking links go out on WhatsApp after each call.