AI chatbot for your website and WhatsApp that actually books.
An AI chatbot for business is an assistant that replies to customer messages automatically, using your own website, menus and policies as its knowledge. Orra Chat works across your website, WhatsApp, Instagram and Facebook Messenger from one place, answers in under a second, takes bookings and captures lead details, from £49 a month.
- Price
- From £49/month (Starter plan)
- Channels
- Website, WhatsApp, Instagram, Messenger
- Reply time
- Under one second
- Set-up
- One line of code for your website
- Trained on
- Your website, PDFs and price lists
- Data
- Stored in the UK and EU under UK GDPR
Live in three steps.
Add your knowledge
Paste your website address and upload menus, price lists or FAQs. Orra builds its answers only from what you give it.
Connect your channels
Add one line of code to your website and link WhatsApp Business, Instagram and Messenger.
Choose what it can do
Turn on bookings, lead capture, order enquiries or deposit links, and set what needs your approval.
What Orra Chat does for you.
One inbox for every channel
Website chat, WhatsApp, Instagram and Messenger conversations handled by the same assistant with the same knowledge.
Takes bookings in chat
Checks availability and books tables, appointments or call-backs without the customer leaving the conversation.
Captures leads
Collects name, contact details and what the customer needs, then sends it to your inbox or CRM.
Speaks your customers' language
Replies in more than 30 languages and switches when the customer does.
Knows when to stop
Hands the conversation to you when a customer is unhappy, asks for a person or needs something outside your rules.
Sends links that convert
Shares deposit links, menus, directions or product pages at the right moment.
Built for UK small businesses.
How Orra Chat compares.
| Contact form | Basic chatbot | Orra Chat | |
|---|---|---|---|
| Replies instantly | No | Yes | Yes |
| Understands free-text questions | No | Limited, button menus | Yes |
| Works on WhatsApp and Instagram | No | Rarely | Yes |
| Books appointments | No | Rarely | Yes |
| Shares memory with phone and inbox | No | No | Yes, across Orra |
Orra Chat questions, answered.
What is an AI chatbot for small businesses?
An AI chatbot is an assistant that answers customer messages automatically. Unlike older chatbots with fixed button menus, it understands normal questions and replies using your own website and documents. Orra Chat also takes bookings and captures leads across your website, WhatsApp, Instagram and Messenger.
Can the chatbot reply on WhatsApp?
Yes. Orra Chat connects to WhatsApp Business, so customers can message the same number they already use for your business and get an instant reply, including outside opening hours.
How do I add an AI chatbot to my website?
You paste one line of code into your website, or install it through your website builder's custom code setting. It works on WordPress, Shopify, Wix, Squarespace and custom-built sites.
Will the chatbot make things up?
Orra Chat answers from the information you provide. When it doesn't know something, it says so and offers to pass the question to you rather than guessing.
How much does an AI chatbot cost?
Orra Chat is included in every plan, starting with Starter at £49 a month plus VAT for 1,000 conversations. There is a 7-day free trial and no contract.
Can it take bookings and payments?
It can book appointments and tables into your calendar and send deposit or payment links. Payments are handled by your payment provider, so Orra never stores card details.
Does it work in other languages?
Yes. Orra Chat replies in more than 30 languages and switches automatically when a customer writes in a different language.
Six roles. One memory.
Every Orra role shares what it knows about your business, so nothing said on the phone gets lost in the inbox.