AI receptionist for UK small businesses that never misses a call.
An AI receptionist is software that answers your business phone line in a natural voice, understands what the caller needs and acts on it: booking or moving appointments, taking messages, answering common questions and passing urgent calls to a person. Orra Voice does this on your existing number, 24 hours a day, from £149 a month.
- Price
- From £149/month (Growth plan)
- Set-up
- About 15 minutes
- Your number
- Kept. Calls are forwarded to Orra
- Hours
- 24/7, including bank holidays
- Voices
- Natural UK voices, or a clone of your own
- Data
- Stored in the UK and EU under UK GDPR
Live in three steps.
Teach it your business
Paste your website and upload your price list, policies and opening hours. Orra learns your services and how you like to speak to customers.
Forward your calls
Keep your number. Forward calls to Orra all the time, only after hours, or only when your line is busy.
Set the hand-off rules
Decide which calls Orra handles alone and which go straight to you, such as complaints, emergencies or clinical questions.
What Orra Voice does for you.
Books appointments
Checks your Google or Outlook calendar and books, moves or cancels appointments while the caller is on the line.
Answers questions
Prices, opening hours, parking, what to bring. Orra answers from what you've taught it and says so when it doesn't know.
Takes detailed messages
Name, number, reason for the call and urgency, sent to you by WhatsApp, SMS or email straight after the call.
Qualifies new leads
Asks your screening questions, such as budget, location or timing, and books the right people into your diary.
Hands over to a person
Transfers the call or arranges a call-back when a caller asks for a human or the call matches your rules.
Makes follow-up calls
Calls back missed enquiries and confirms tomorrow's appointments, so fewer slots go empty.
Built for UK small businesses.
How Orra Voice compares.
| Voicemail | Answering service | Orra Voice | |
|---|---|---|---|
| Answers 24/7 | Records only | Often extra cost | Yes |
| Books into your calendar | No | Sometimes, manually | Yes, live on the call |
| Knows your prices and services | No | Script only | Yes, from your own documents |
| Instant summary to your phone | No | Usually email | WhatsApp, SMS or email |
| Cost model | Free | Per call or per minute | Monthly plan with included minutes |
Orra Voice questions, answered.
What is an AI receptionist?
An AI receptionist is software that answers phone calls for a business in a natural voice. It understands what callers ask, answers questions from information you provide, books appointments into your calendar and passes calls to a person when needed. Orra Voice is an AI receptionist built for UK small businesses.
Can I keep my existing business phone number?
Yes. You keep your number and forward calls to Orra. You can forward every call, only calls outside opening hours, or only calls you can't answer. Customers keep dialling the number they already know.
Will callers know they are speaking to AI?
Yes. Orra introduces itself as your business's AI assistant, and callers can ask to speak to a person at any time. Being upfront keeps customer trust and is the right way to use AI on the phone.
How much does an AI receptionist cost in the UK?
Orra Voice is included in the Growth plan from £149 a month plus VAT, with 300 call minutes. Extra minutes are 18p each. There is a 7-day free trial and no contract.
Can the AI receptionist book appointments?
Yes. Orra connects to Google Calendar or Outlook, checks real availability while the caller is on the line, and books, moves or cancels appointments. The caller gets a confirmation by SMS.
What happens with urgent or complicated calls?
You decide. Calls that match your rules, such as emergencies, complaints or clinical questions, are transferred to you or flagged for an immediate call-back, with a written summary so you don't have to ask the caller to repeat themselves.
Is call data secure and GDPR compliant?
Call data is stored in UK and EU data centres and handled under UK GDPR. You can switch call recording off, and your customers' conversations are never used to train public AI models.
How long does set-up take?
Most businesses are live in about 15 minutes: add your website and documents, forward your number, test with a call from your mobile, then switch on.
Six roles. One memory.
Every Orra role shares what it knows about your business, so nothing said on the phone gets lost in the inbox.