Automated follow-ups that fill your diary and your reviews.
Automated follow-up software sends the messages small businesses mean to send but rarely have time for: appointment reminders, unpaid invoice chasers, review requests and win-back messages. Orra Chase sends them by SMS and WhatsApp at the right moment, in your tone, and handles the replies.
- Price
- Included in Growth from £149/month
- Channels
- SMS and WhatsApp
- Reminders
- Before every appointment
- Reviews
- Asked after good experiences
- Invoices
- Polite, timed chasers
- Replies
- Handled by Orra or passed to you
Live in three steps.
Connect your calendar and invoices
Orra sees upcoming appointments, finished jobs and unpaid invoices.
Pick your follow-ups
Choose reminders, review requests, invoice chasers and win-back messages, and when each one is sent.
Orra sends and replies
Messages go out in your tone. When a customer replies to reschedule or ask a question, Orra handles it or passes it to you.
What Orra Chase does for you.
Appointment reminders
Reminders by SMS or WhatsApp with one-tap confirm or reschedule, so fewer slots go empty.
No-show recovery
A friendly message straight after a missed appointment offering the next available slot.
Google review requests
Asks customers for a review after a good experience, at the moment they're most likely to say yes.
Invoice chasing
Polite reminders before and after the due date, with a payment link.
Win-back messages
Re-contacts customers who haven't booked for a while with a reason to come back.
Quote follow-ups
Checks in on quotes you've sent so good leads don't go cold.
Built for UK small businesses.
How Orra Chase compares.
| Doing it yourself | Booking-app reminders | Orra Chase | |
|---|---|---|---|
| Appointment reminders | When you remember | Yes | Yes, SMS and WhatsApp |
| Handles the replies | You | No | Yes |
| Review requests | Rarely | Some | Yes, timed |
| Invoice and quote chasing | Awkward | No | Yes |
| Win-back campaigns | No | No | Yes |
Orra Chase questions, answered.
What are automated follow-ups?
Automated follow-ups are messages sent automatically at the right time, such as appointment reminders, review requests, invoice chasers and win-back messages. Orra Chase sends them by SMS and WhatsApp and also handles customer replies.
Do appointment reminders reduce no-shows?
Reminders give customers an easy way to confirm or reschedule instead of forgetting, which is why most booking-based businesses use them. Orra adds one-tap rescheduling and offers freed-up slots to other customers.
Is it legal to send reminder and review messages in the UK?
Service messages such as appointment reminders to existing customers are generally fine. Marketing messages need the right consent under UK GDPR and PECR. Orra lets you mark which customers have opted in to marketing.
Can Orra ask for Google reviews?
Yes. Orra asks customers for a Google review after a completed appointment or job, using your review link. It asks everyone in the same way rather than filtering out unhappy customers, which keeps you within Google's review policies.
Can it chase unpaid invoices?
Yes. Orra sends polite reminders before and after the due date with a payment link, and stops as soon as the invoice is paid.
How much does it cost?
Orra Chase is included in the Growth plan from £149 a month plus VAT. There is a 7-day free trial and no contract.
Six roles. One memory.
Every Orra role shares what it knows about your business, so nothing said on the phone gets lost in the inbox.