● Live demo below Orra Voice · For home care agencies

AI receptionist for home care agencies that never leaves a family waiting.

An AI receptionist for home care agencies answers calls from families, clients and staff at any hour, takes new care enquiries with the key details, logs sickness and shift issues from carers, passes urgent concerns to your on-call manager and answers common questions about services and funding. Orra works 24/7 on your number, so no call goes unanswered at night.

Start 3-day free trial Talk to Bethan now
Hearthside Home Care
Bethan · AI receptionist · Swansea
Ring Hearthside Home Care and talk to Bethan, exactly like a customer would. Tap the button and speak.
  • "I'm looking for care for my mum."
  • "I'm a carer and I'm sick today."
  • "How much does home care cost?"

Demo business, made up for this page. Calls last up to 3 minutes and use your microphone. Privacy

Price
From £149/month
Free trial
3 days, cancel anytime
Your number
Kept. Calls forward to Orra
Hours
24/7, bank holidays too
Hand-off
Urgent calls go straight to you
Data
UK GDPR, team-only access
The problem

Why home care agencies miss calls.

Worried families call anytime

An unanswered call at 9pm feels like nobody cares. Orra answers kindly, every time.

Carer sickness at 6am

Orra logs sickness calls and alerts your rota manager straight away.

New care enquiries

Orra gathers needs, location, start date and funding before your manager calls back.

Safeguarding concerns

Anything urgent goes straight to on-call, with clear wording you approve.

What Orra does

Your receptionist, built for home care agencies.

  • Takes new care enquiries with key details
  • Logs carer sickness and alerts the rota
  • Passes urgent concerns to on-call
  • Answers service, area and funding questions
  • Takes messages from families
  • Works with Orra Roster for cover
How it works

Live in three steps.

  1. Teach it your business

    Paste your website and add your prices, hours and rules. Orra learns how home care agencies like yours talk to customers.

  2. Forward your calls

    Keep your number. Send calls to Orra all the time, after hours, or only when you're busy.

  3. Get every job in writing

    After each call you get a clear summary by text, WhatsApp or email, plus the recording in your dashboard.

Pricing

Less than a part-time receptionist.

£149a month, 250 call minutes
£299a month, 600 call minutes
£549a month for busy firms
3 daysfree trial on every plan
FAQ

Questions from home care agencies.

Can it handle safeguarding or urgent concerns?

Orra follows your escalation rules: it passes urgent or safeguarding concerns straight to your on-call manager and gives emergency advice to call 999 where needed. It never makes care decisions.

Can carers call in sick to it?

Yes. Orra logs the sickness, which visits are affected and alerts your rota manager, and with Orra Roster can start finding cover.

Does it understand care funding?

It explains the options you describe, such as private funding or local authority funded care, and passes detailed questions to your team.

Is it suitable for regulated services?

Orra keeps a full record of every call to support your audit trail, and stores data under UK GDPR with team-only access.

Will families know it's an AI?

Orra is open about being an AI if asked, and always offers a call back from a person.

How much does it cost?

From £149 a month with a 3-day free trial.

Other industries

Hear Orra in other trades.

Accountants & bookkeepersSee the Richard demoPhysio & private clinicsSee the Isla demoMortgage brokersSee the Hannah demoDentistsSee the Ella demo

See every industry →

Orra for home care agencies

Never miss another call.

Start 3-day free trial

We review every sign-up and call you to set it up. Or email hello@orrahq.com