AI receptionist for physio and private clinics so clinicians can stay hands-on.
An AI receptionist for physiotherapy and private clinics answers calls between and during sessions, books initial assessments and follow-ups with the right clinician, explains prices and insurance options, takes simple pre-assessment details and handles cancellations. Orra answers 24/7 on your number and never gives clinical advice.
- "I've hurt my knee playing football."
- "Do you accept Bupa?"
- "I need to cancel tomorrow."
Demo business, made up for this page. Calls last up to 3 minutes and use your microphone. Privacy
- Price
- From £149/month
- Free trial
- 3 days, cancel anytime
- Your number
- Kept. Calls forward to Orra
- Hours
- 24/7, bank holidays too
- Hand-off
- Urgent calls go straight to you
- Data
- UK GDPR, team-only access
Why physiotherapy and private clinics miss calls.
Clinicians answering phones
Every call taken in a session is time away from the patient.
Insurance questions
"Do you accept Bupa?" Orra answers from your list and explains what the patient needs.
Late cancellations
Orra applies your policy and refills slots from a waiting list.
Right clinician, right slot
Orra matches sports injuries, pelvic health or post-op rehab to the right person.
Your receptionist, built for physiotherapy and private clinics.
- Books initial assessments and follow-ups
- Matches patients to the right clinician
- Answers price and insurance questions
- Takes simple pre-assessment details
- Applies your cancellation policy
- Never gives clinical advice
Live in three steps.
Teach it your business
Paste your website and add your prices, hours and rules. Orra learns how physiotherapy and private clinics like yours talk to customers.
Forward your calls
Keep your number. Send calls to Orra all the time, after hours, or only when you're busy.
Get every job in writing
After each call you get a clear summary by text, WhatsApp or email, plus the recording in your dashboard.
Less than a part-time receptionist.
Questions from physiotherapy and private clinics.
Will it give medical advice?
No. Orra books appointments and answers practical questions. Anything clinical is passed to a clinician, and red-flag symptoms you define trigger advice to contact 111 or 999.
Can it handle insured patients?
Yes. It explains which insurers you work with and that patients usually need a pre-authorisation number before the first visit.
Can it book the right clinician?
Yes, using the specialities and diaries you set.
Does it send reminders?
Yes, by text or WhatsApp, to reduce no-shows.
Is patient information protected?
Stored under UK GDPR with team-only access. Orra never asks for card details on a call.
How much does it cost?
From £149 a month with a 3-day free trial.
Never miss another call.
Start 3-day free trialWe review every sign-up and call you to set it up. Or email hello@orrahq.com