AI receptionist for plumbers and heating engineers that catches every boiler call.
An AI receptionist for plumbers answers every call while you're under a sink, separates emergencies like leaks and no heating from routine work, books boiler services and quotes, checks the postcode, and texts you the job details. Orra works 24/7 on your existing number, so winter breakdown calls never go to a competitor.
- "Water's pouring through my kitchen ceiling!"
- "My boiler's showing an F28 error."
- "How much is a boiler service?"
Demo business, made up for this page. Calls last up to 3 minutes and use your microphone. Privacy
- Price
- From £149/month
- Free trial
- 3 days, cancel anytime
- Your number
- Kept. Calls forward to Orra
- Hours
- 24/7, bank holidays too
- Hand-off
- Urgent calls go straight to you
- Data
- UK GDPR, team-only access
Why plumbers and heating engineers miss calls.
Winter rush
When the cold snap hits, the phone never stops. Orra answers every one of them.
Leaks need fast answers
Orra tells callers how to turn off their stopcock while it flags the job to you.
Boiler service reminders
Annual services are steady money. Orra books them and reminds customers when they're due.
Gas safety questions
If someone smells gas, Orra gives the National Gas Emergency number straight away.
Your receptionist, built for plumbers and heating engineers.
- Triages leaks, no heat and no hot water
- Books boiler services and repairs
- Gives stopcock and gas-emergency advice
- Checks your coverage area
- Sends you the job summary
- Reminds customers when services are due
Live in three steps.
Teach it your business
Paste your website and add your prices, hours and rules. Orra learns how plumbers and heating engineers like yours talk to customers.
Forward your calls
Keep your number. Send calls to Orra all the time, after hours, or only when you're busy.
Get every job in writing
After each call you get a clear summary by text, WhatsApp or email, plus the recording in your dashboard.
Less than a part-time receptionist.
Questions from plumbers and heating engineers.
What if a caller smells gas?
Orra tells them to leave the property and call the National Gas Emergency Service on 0800 111 999 immediately, and flags the call to you. That rule is built in.
Can it help with a leak before I get there?
Yes. Orra can talk them through finding and turning off the stopcock, then books you in or flags it as urgent.
Will it ask for boiler details?
Yes, the make, model and fault code if they have it, so you turn up with the right parts.
Can it book annual boiler services?
Yes, and Orra can remind customers each year when their service is due.
Does it work with my van and phone?
Orra answers on your number and sends you a text or WhatsApp summary. Nothing to install in the van.
How much does it cost?
From £149 a month with a 3-day free trial.
Hear Orra in other trades.
Never miss another call.
Start 3-day free trialWe review every sign-up and call you to set it up. Or email hello@orrahq.com